Privacy Policy

TransFleet Logistics LLC

At TransFleet Logistics LLC, we value the privacy and trust of our carriers, owner-operators, drivers, business partners, and website visitors. We are committed to protecting the personal and business information entrusted to us while providing professional dispatch, logistics coordination, carrier onboarding, and related business services.

This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, communications, and business operations.

1. Information We Collect

Depending on the services requested, TransFleet Logistics LLC may collect the following information:

Names, business names, telephone numbers, email addresses, and mailing addresses.
Motor Carrier (MC) numbers, USDOT numbers, and business registration information.
Equipment details, driver information, and carrier onboarding documentation.
Billing information, invoices, and payment-related records.
Load information, dispatch schedules, pickup and delivery details, and other operational records.
Communications submitted through our website, email, telephone, or SMS messaging.
Website usage information, including technical data collected through cookies and analytics tools, where enabled.

We collect information necessary to provide our services, communicate effectively, and maintain accurate business records.

2. How We Use Your Information

Information collected by TransFleet Logistics LLC may be used to:

Provide dispatch and logistics coordination services.
Communicate with carriers, owner-operators, drivers, and business partners.
Coordinate load assignments, scheduling, pickups, and deliveries.
Complete carrier onboarding and verify business documentation.
Process invoices, payments, and account notifications.
Respond to customer service inquiries and provide operational support.
Maintain internal records and improve our services.
Comply with applicable legal and regulatory requirements.

We do not sell personal information to third parties.

3. SMS Text Messaging Privacy Policy

TransFleet Logistics LLC uses SMS text messaging to communicate with customers, carriers, owner-operators, drivers, and authorized employees regarding business-related matters.

Types of SMS Messages

Depending on the recipient's relationship with our company, messages may include:

Load availability and dispatch coordination.
Pickup and delivery updates.
Driver check-ins and scheduling changes.
Carrier onboarding and documentation requests.
Invoice reminders, payment confirmations, and account notifications.
Customer service responses and operational support.
Internal employee communications.

SMS Consent

By voluntarily providing your mobile phone number and expressly agreeing to receive SMS communications from TransFleet Logistics LLC, you authorize us to send text messages related to the services and communications for which you enrolled.

SMS consent is optional and is not a condition of purchasing or receiving our services.

Message Frequency

Message frequency varies depending on dispatch activity, account status, and operational communication needs.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message from TransFleet Logistics LLC.

After opting out, you may receive a final confirmation message. No further SMS messages will be sent unless you provide new consent or otherwise initiate a communication permitted by applicable law.

SMS Assistance

For assistance with SMS communications, reply HELP to a text message or contact us through our website at www.transfleetlogistics.com.

SMS Data Protection and Sharing

TransFleet Logistics LLC respects the privacy of all individuals who communicate with us through SMS.

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for marketing or promotional purposes.

SMS consent information will not be shared with third parties for their independent marketing purposes.

We may use authorized telecommunications and messaging service providers to deliver messages on our behalf, subject to appropriate confidentiality and data protection obligations.

4. Information Sharing

We may share necessary business information with authorized parties involved in providing our services, including freight brokers, carriers, factoring companies, payment processors, compliance service providers, and technology vendors.

Information is shared only when reasonably necessary to provide requested services, support legitimate business operations, comply with legal requirements, or as otherwise permitted by law.

We do not sell customer personal information.

SMS opt-in data and consent records are excluded from sharing for third-party marketing purposes.

5. Payment Information

TransFleet Logistics LLC may collect and process payment-related information for dispatch fees and other authorized business services.

Payments may be processed through secure third-party payment providers.

We take reasonable measures to safeguard payment information and limit access to authorized personnel and service providers.

6. Data Security

We implement reasonable administrative, technical, and operational safeguards designed to protect personal and business information against unauthorized access, disclosure, alteration, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

Visitors may manage cookies through their browser settings and, where available, our website's cookie preference controls.

8. Data Retention

We retain personal and business information for as long as reasonably necessary to provide services, maintain required business records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to securely delete or dispose of it.

9. Your Privacy Choices

You may contact TransFleet Logistics LLC to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business recordkeeping requirements.

You may also withdraw consent to SMS communications at any time by replying STOP.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. TransFleet Logistics LLC is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of those providers.

11. Changes to This Privacy Policy

TransFleet Logistics LLC may update this Privacy Policy periodically to reflect changes in our services, business operations, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions regarding this Privacy Policy, SMS communications, or how your information is handled, please contact: